19 Sep 2014
posted in thoughts
: part of the problem has been fixed. My daughter's lockout was removed (as those of a number of people on internet) and the next update will provide better information on this process. Kudos Apple and Claudine from AppleCare! Additionally, it would seem an extra screen lets you select which account should be used by the new family member when you add him/her, preventing removals when you realize they are using the wrong one… (I don't think this can be changed after).
Apple's Family Sharing in an interesting idea which offers a long wanted way to manage Apple Store purchases within members of a family (among other features).
Up until now, our solution was to each have our own Apple ID for iCloud related tasks (contacts, calendars, backup, etc.), a common Apple ID linked to a credit card for purchases, and a third common account to manage Home Sharing. Not ideal, but it worked.
With iOS 8 and Family Sharing, you can create a Family Group and add your family members to it. The Family Group creator allows the sharing of his credit card with the other members, without the need of sharing his Apple ID and password combo. Each member can purchase with his own Apple ID, and only one credit card is charged.
Additionally, there is also easy photo and calendar sharing, as well as Find my Phone and Find my Friend functionalities.
The caveat is that Apple neglected to warn us that there is a lockout period when you leave a Family Group.
“[…] You can be part of only one family group at a time, and may only switch to a different family group twice per year. […]” A Guide to Family Sharing
Now, you'll tell me this isn't the first time Apple limits a number of devices/people to access a group or a feature. Think of the maximum of 5 computers that can be authorized at once to download content from a single account on the Apple Store, or the 90 days grace period when switching accounts. But in both cases, you are warned by a dialog box of what is going to happen.
With Family Sharing, add and remove the same member as little as twice (e.g. for testing purposes or because it didn't work the first go) and that account will be locked out for an entire year!
Beyond the unreasonable length of the lockout period, there is no warning before hand! When you attempt to create or remove, either a Family Group or a member, a dialog box should warn you of what will happen!
Granted, Apple published these guidelines on their website, but no one ever wrote about it, which leads me to think no one knew before experimenting with the feature.
I hope they'll come up fast with a fix. Something in the lines of the once a year iTunes computer authorization reset, or at least provide Apple Support and AppleCare with tools to deal with the issue, as of as , support is helpless…
Not only is this a gross UX error on Apple's part, it's emotional. When a family member gets locked out of your Family Group, part of you reacts in a protective, emotional way that goes beyond a shortsighted feature implementation.
Family Sharing is about people.
People you love.
Don't mess with them.
The discussions goes on,
- Apple Family Sharing is Broken and Uncaring by Scott Boutwell
- Leave Family Sharing on Apple Support
- A Guide to Family Sharing on Apple Developer
- Locked out of Family Sharing for 364 days on Apple discussions
- Reset family sharing for one account on Apple discussions
- Family Share - need to wait 364 days after 2 attemps on Apple discussions
- @cdespinosa on Twitter
11 Aug 2014
posted in thoughts
Fighting jet-lag, the head full of amazing images, we're back from California.
Once again, I used Tumblr as a travel weblog to collate pictures and words throughout our trip (with the Publisher theme from
As I explained in a previous post, it remains the best tool available for this purpose. Paired with IFTTT it aggregated my Swarm (aka Foursquare) check-ins and the few Instagram pictures I crossposted.
The only caveats that come to mind are,
- Be careful to post in the right blog if you have more than one;
- On the mobile app, I still can't find where the entries saved as drafts go.
Other than that, it works as a charm. The photosets layout engine was fun to play with both on mobile and in the browser. The online mass post editor turned out useful to assign tags to several posts at once (is this new?).
I love Tumblr.
21 Jul 2014
posted in daily
This was a project I worked on this Winter throught to Easter. The idea was to preserve as much of the current website as possible while making it responsive to mobile devices.
The website had been redesigned fairly recently, and they didn't feel the need for a full redesign. There would be no content update or review and no visual design either. They were to stay as is. So over the course of a few workshops in their premises, I made an inventory of the website's components and designed how they should behave at different viewport widths.
The main challenges were related to navigation. The main navigation has entries and 3 levels dropdown on the desktop width. That's a lot. This generates long breadcrumbs…
This was solved by pulling out the third level navigation. The main menu was display the first and second levels in a expand/collapse fashion, and the third level would be available via a toggle switch when it existed. The best place to put it turned out to be next to the breadcrumb.
On narrow viewports, the breadcrumb was trimmed to display a link to the parent level only. This mimics the back button behaviour and is immediately understandable. For more options on third level links (our current level), expand the third level navigation by clicking on the arrow next to the breadcrumb.
Navigation: 1st and 2nd levels
Navigation: 3rd level
The three column layout was easily tackled as its content was used systematically throughout the site (second level navigation / main content / aside content). These could easily be linearised.
The upper right toolbar was the only markup that required a major markup change. Webfonts were used for icons and the whole block was moved down in the page footer. Absolute positioning moves it up on wider viewports.
Otherwise, some custom jQuery, Modernizr, and a couple of IE conditional comments took care of gluing everything together. It was a fun project to work on and the BIS team did a brilliant implementation. Congratulations to all :)
12 Jun 2014
posted in thoughts
It feels so unnatural for a child to die before his or her parents. I can't imagine a more devastating experience that a parent can face. Missing the child never goes away. A piece of yourself is lost and the future is forever changed.
To celebrate Rebecca, Matt Robin came up with the idea : “let’s get #663399Becca trending for Thursday 12th.” So, that's why my Twitter avatar is purple (
9 May 2014
posted in daily
I was browsing my news feeds this morning at breakfast and I followed a link to an article published by our daily newspaper Le Temps to discover it was eaten up by ads.
Scrolling down to get rid of the banner ad didn't help much:
Scrolling to bring the article's title to the top of the window neither…
Now what really gets me is that I have an electronic subscription to this newspaper and my reading experience is crippled with useless promotional information I never asked for!
I use a cookie manager (Ghostery for Safari) in my browser which prevents this kind of page littering – unfortunately my iPad is devoid of such a tool…
Now, the web app version of Le Temps doesn't display this behaviour, but chooses to send you to a splash screen each time you hit the home button #gaaargl
These are sad days for a daily newspaper that I enjoy and respect. I might just give up on their electronic versions which either litter your screen with ads, forgets your credentials and makes it close to impossible to reference permanently an article.
Back to my newsfeed…